Salesforce Lead Account SE 

Chile, Santiago Metropolitan Region, Santiago 

937888044

Job Category

Job Details

RESPONSIBILITIES:

It plays a key part in:

• Business Problem Solving : Take ambiguous and complex business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend actionable next steps.

• Innovation Management: Bring rigor to a client’s decision making process by presenting and evaluating solution options, and driving consensus among key stakeholders. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.

• Connect Experiences : Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Marketing Cloud. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.

• “Solutioning” is fundamental to the Marketing Cloud SE role: It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering visionary pitches based in live product demonstrations to validate. These Solutions will leverage the Marketing Cloud technology to address the core marketing challenges and objectives that are uniquely identified for each customer.

REQUIRED QUALIFICATIONS:

• Technical knowledge in programming language like Ampscript, integration, API call.

• Minimum 2 years of experience in Salesforce Marketing Cloud as a user, implementer or Solution Engineer.

• Excellent communication and presentation skills; dynamic (persuasive) in presenting ideas to clients and prospective clients from VP to C-level.

• Demonstrated success driving organizational change within client organizations.

• Past experience in organizational design consulting, process design and optimization, digital governance, and team dynamics a strong plus.

• Ability to work with a broad team across multiple disciplines to help customers transform their business using the Salesforce Customer Success Platform.

• Analyze, structure, and negotiate long-term technology roadmap initiatives with clients and partners.

• Ability to understand, communicate and manage across the entire project lifecycle.

• Broad knowledge of technology trends and relevance to clients businesses.

• Proven experience leading strategy and digital roadmap projects in a complex business and marketing environment.

• Strong understanding of user research, user-centered design principles and online consumer behavior.

• New business opportunity identification.

PREFERRED QUALIFICATIONS:

• Experience with Salesforce Sales Cloud, Service Cloud, or Data Cloud is highly valued.

Experience will be evaluated based on alignment to the core proficiencies for the role (e.g. extracurricular leadership roles, volunteer work, etc.).

BENEFITS & PERKS:

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

• World-class enablement and on-demand training with

• Exposure to executive thought leaders and regular 1:1 coaching with leadership

• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

• For more details, visit

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