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Honeywell Service Solutions Delivery Manager 
Canada 
937698717

24.07.2024
JOB DESCRIPTION

You will report directly to our North Americas Service Solutions Leader and you’ll work out of our Markham, ON location on a remote work schedule.

KEY RESPONSIBILITIES

  • You are the focal for Operational Technology (OT)/Enterprise Applications/Connected Services throughout the Region, managing the solution specialist resources to lead the improvement & increase in capabilities in both delivery and service execution.
  • You will work with the local leadership teams to identify capability gaps, and actively hire additional resources to support the correct sale, design, engineering, implementation and support of HBS’ OT, Enterprise Applications & Connected Services
  • Contribute to the design, engineering, configuration, implementation, commissioning, support/maintenance and upgrades of Honeywell’s OT, Connected Services and Enterprise Software Applications (EBI, DVM, EM, OBS, Forge, Pulse, Vector etc.) in the service LOB.
  • Possess a strong understanding of ICT and Cybersecurity principles and design and how these systems and services work in tandem with Honeywell’s OT, Connected Services and Enterprise Software Applications.
  • Possess a strong understanding and knowledge of all industry standards and protocols (BACnet, Modbus, OPC, SNMP, APIs etc.) and how these protocols are used to ingest and share data from Honeywell and 3rd party technologies/applications with Honeywell’s OT/ Enterprise Applications and Connected Services.
  • Be the Region’s focal point and subject matter expert (SME) for Honeywell OT, Enterprise Application and Connected Services.
  • Ensure the global alignment, adherence and standardization of the design, install, service and upgrades of Honeywell OT and Enterprise Applications with respect to the ICT and Cybersecurity services and technology selection of hardware / software.
  • You will work in collaboration with all relevant stakeholders to drive knowledge and understanding of HBS’ OT, Enterprise Applications & Connected Service solutions to our existing customer base and new customer portfolio.
  • You will ensure only suitable qualified resources are undertaking the delivery and upgrade of HBS’ OT, Enterprise Applications & Connected Service solutions to the global standards and practices, enabling HBS to deliver consistently for its customers globally.

BENEFITS OF WORKING FOR HONEYWELL

  • Benefits – Medical, Vision, Dental, Mental Health
  • Paid Vacation
  • Retirement Benefits (as per regional policy)
  • Career Growth
  • Professional Development.

YOU MUST HAVE

  • Bachelor’s degree in Software Engineering, Electrical Engineering, Mechanical Engineering, Mechatronics Engineering or related field
  • Minimum 5 Years Experience in the design, implementation and maintenance of Enterprise Applications and Connected Services
  • Must be willing to travel across the country based on projects and requires a valid full driver’s license.
  • Demonstrated ability in leading and working in collaboration with cross functional teams

WE VALUE

  • Diploma of Project Management
  • Understanding of building technologies and application (BMS, Security, CCTV, Fire etc.)
  • Essential - Proven track record in a project engineering capacity involved in the design and delivery of technology based projects
  • Previous exposure to a site base, construction environment
  • Exposure to Sales bid process
  • Strong understanding of OT, Enterprise Applications and Connected Services (EBI, DVM, Energy Manager, Forge, cloud analytics platform, OBS, Pulse, Vector etc.)
  • Strong understanding of industry standard communications protocols (BACnet, Modbus, OPC, SNMP, API)
  • Knowledge of ICT/Cybersecurity fundamentals
  • Intermediate to Advanced computer skills
  • Fundamental knowledge of 3 rd party IoT technologies and software applications
  • Fundamental knowledge of HVAC, Security, CCTV, Fire etc.
  • Demonstrated experience in organizing and directing work activities according to priorities, and to meet deadlines involving multiple systems projects and vendors.
  • Excellent analytical and problem-solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment.
  • Involvement in Design and Construct Projects
  • Experience with agile or iterative development methodologies to assist in the planning and/or delivery of application development projects.
  • Experience delivering projects following the Software Development Life Cycle (SDLC) model.
  • Sound change management skills to lead change and acceptance within the workforce by proactively and creatively taking action to achieve goals.
Additional Information
  • JOB ID: HRD237004
  • Category: Customer Experience
  • Location: 85 Enterprise Blvd., Suite 100,Markham,Ontario,L6G 0B5,Canada
  • Exempt