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IBM Design Researcher 
India, Karnataka, Bengaluru 
937493910

03.07.2024

Your Role and Responsibilities

  • Plan, design, and conduct research using qualitative and quantitative methods to develop actionable insights that drive both strategic and tactical decision-making
  • Collaborate with the cross-functional team to prioritize research needs
  • Synthesize research to translate insights into actions and requirements to help define project scope, goals and deliverables
  • Guide business goals to align with user needs and translate business requirements into research goals and design objectives
  • Help designers shape scenarios and user flows through insights of generative research
  • Communicate findings as actionable artifacts such as user personas, empathy maps, scenarios and journeys, mental models, market analysis, and much more
  • Actively schedule playbacks and present research to all different levels of stakeholders


Required Technical and Professional Expertise

  • Expertise in design thinking/human-centered design
  • In-depth knowledge and experience within a relevant design discipline (User Research, User-Experience Design, Visual Design, Interaction Design)
  • Research experience with ability to scope research, lead fieldwork, conduct interviews, perform desktop research, lead synthesis and communicate findings
  • Ability to facilitate design thinking workshops with diverse product and functional teams
  • Strong interest in complex, technical systems
  • Strong written and verbal communication skills (i.e. storytelling and documentation)
  • Experience using agile principles towards the delivery of product
  • Develop mid-level literacy in AI
  • Proficiency with design research tools such as Mural, Airtable, Keynote, research survey tools, and other design software tools.


Preferred Technical and Professional Expertise