IBM Design Researcher 

India, Karnataka, Bengaluru 

737143603

Your Role and Responsibilities

• Conduct thorough user research and translate insights into actionable design solutions.
• Plan, design, and conduct research using qualitative and quantitative methods to develop actionable insights that drive both strategic and tactical decision-making
• Translate business requirements into research goals, and conduct research using qualitative and quantitative methods to develop actionable insights that drive both strategic and tactical decision-making
• Communicate findings as actionable artifacts such as user personas, empathy maps, scenarios and journeys, mental models, market analysis, and much more.
• Collaborate closely with product managers and engineers to define and implement innovative solutions for the product direction, visuals, and experience.
• Create wireframes, prototypes, and high-fidelity designs that effectively communicate interaction and design ideas.
• Lead design reviews and feedback sessions to iterate on designs and improve usability.
• Advocate for the user throughout the design process, ensuring their needs are met and their experience is optimized.
• Stay updated on industry trends and best practices in design and user experience. Strong communication and active listening skills, with an ability to build and develop close, trusting relationships
• Ability to distil and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
• Systems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
• Demonstrated behaviours, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust

Required Technical and Professional Expertise

• 5+ years professional experience in product design, with a focus on both UX/UI design and user research.
• Expertise in design thinking/human-centered design
• Bachelor’s degree in design, Human-Computer Interaction, or equivalent certification
• Proven track record of working design projects from concept to completion.
• Strong understanding of usability principles and best practices in web and mobile design.
• Excellent communication skills and ability to collaborate effectively with cross-functional teams.
• Portfolio showcasing a range of projects that demonstrate your design process, research methodologies, and problem-solving skills.
• In-depth knowledge and experience within a relevant design discipline (User Research, User-Experience Design, Visual Design, Interaction Design)
• Strong interest in complex, technical systems
• Strong written and verbal communication skills (i.e. storytelling and documentation)
• Experience using agile principles towards the delivery of product
• Develop mid-level literacy in AI
• Proficiency with design & research tools such as Figma, Adobe Suite, Mural, Airtable, Keynote, research survey tools, and other design software

Preferred Technical and Professional Expertise