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JPMorgan Workplace Solutions - Business Operations Associate 
Ireland, Cork 
937389771

11.06.2025

Job Responsibilities

  • Produce regulatory and business reporting for cross-border management and other areas as required
  • Analyse datasets to generate key insights for business reporting and monitor KPIs
  • Prepare and deliver presentations on key business metrics
  • Escalate anomalies or areas of concern to appropriate business and control partners as required
  • Support in the creation and uplift of processes with a focus on automation and efficiency - process evaluation, mapping, design
  • Create and upkeep procedural documents and work with the team to roll out training programmes and job aids
  • Schedule and organise meetings, coordinating speakers and preparing agendas and minutes, including tracking action items
  • Work with the team to look at long term strategic solutions and project manage any uplift work, as we continue to leverage firmwide best practices
  • Lead ad hoc operational issues within the business management function

Required Skills, Capabilities and Qualifications

  • Strong in all MS applications including PowerPoint, Excel, Word, Visio, and SharePoint
  • Experience in operations, process managements or related field
  • Prior experience in an analytical role, including evidence of producing reporting and presenting data-driven insights
  • Process driven with a control mindset
  • Business reporting, data visualization, and presentation skills
  • Strong organisation and multi-tasking skills
  • Excellent written and verbal communication and interpersonal skills

Preferred Skills, Capabilities and Qualifications

  • Prior experience and/or knowledge in equity compensation
  • Experience using Jira
  • Experience with workflow design tools