Boston Scientific Customer Education Specialist - Structural Heart 

Spain, Community of Madrid, Madrid 

936456306

Key Responsibilities:

• Design, research, and develop Structural Heart Valve training program and materials to maximize impact by determining the target audience, time and location requirements and other applicable factors.
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
• Remains aware of all changes that may impact training requirements by seeking out information that may change the clinical process and implementing changes/improvements to training approach and materials accordingly.
• Works with the Management to ensure that post-training results meet organizational targets and expectations by collecting and analysing post-training data. Follow closely with metrics to ensure consistent global internal and physician training.
• Assumes expertise role in Structural Heart Valve Training by using technical knowledge to support existing technology and new technologies.

What Are We Looking For In You:

Knowledge

• Bachelor's degree required - medical education/physician training experience, cardiovascular and/or structural heart preferred.
• Proven experience in the medical industry with several years’ experience in the medical device environment (clinical, scientific affairs, medical affairs, medical education, product management, product development, R&D, medical sales, or field clinical engineer)
• General knowledge and application of technical and business concepts, procedures, and practices. Interprets company policies and procedures to resolve issues. Beginning knowledge of industry practices and standards
• Excellent written and verbal communication – Fluent English is mandatory

Problem Solving

• Applies professional concepts, company policies and procedures
• Analyses data or situations, and exercises judgment to recommend solutions to solve problems.
• Follows standard practices and procedures in analysing situations or data from which answers can be obtained.

Planning and Organization

• High sense of urgency and commitment to execution.
• Plans, organizes, and prioritizes own daily work routine to meet established schedule with guidance from manager. Must have the ability to manage simultaneous priorities and resource management
• Willingness to travel approx. 70%

Business Relationships and Project Management

• Establishing and cultivating internal business relationships to facilitate completion of tasks.
• Ability to build rapport with key physicians and medical leadership
• Strong interpersonal skills to enable cross function and cross franchise success
• Ability to translate voice of customer and market dynamics into the organization – related to training and education

What we offer:

• Work for a company dedicated to transforming lives through innovative medical solutions that improve the health of patients around the world
• Work in an international environment
• Filed based role – you can be based anywhere in one of the European well commuted cities
• Performance based Career Development
• Inspirational colleagues & culture
• Employee benefits