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SolarEdge Sales Operations Account Manager Israel, Tel Aviv District 936285382
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- Point of contact for customer operational issues
- Order processing from PO to delivery, ensuring optimal practices are applied.
- Ensure the timely and successful delivery of our products according to SE committed dates and customer needs.
- Manage customer escalations, initiate and execute resolutions.
- Hold periodic forecast process with the customers. Measure, raise flags and manage customer stock, booking and shipments
- Work with Finance department to resolve invoice, credit and pricing issues.
- Track and monitor customers agreement and incentive plans.
- Issue weekly reports, reflecting order status & financial aspects.
- Ensure an appropriate order flow with the compliance to organizational policies.
- Improve processes, build KPI’s and lead automation.
- Frequent communication with worldwide SolarEdge interfaces: customers, operations, planning and sales managers
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