Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
- Sits within the Sales Operations Organization to provide expert operational knowledge to Global Theater Sales Operations team members
- Review and rectify escalated customer satisfaction issues due to sales errors
- Interface closely with Sales, Legal, Finance, Operations, and Product Management teams to drive operational and process efficiencies
- Develop and document business requirements for new product launches, including quoting design, testing, and field training
- Create and maintain required documentation and proactively identify improvement opportunities through sales processes and policies
- Monitor and enforce CRM and CPQ data integrity in support of the overall sales process
- Provide sales communication and education on current processes and best practices
- Answer pre and post sales questions from partners and internal sales teams
- Research inquiries and assist internal and external customers
- Actively support continuous process improvements relevant to the sales activities/functions
- Support the end-of-quarter sales effort by assisting the order desk team and approvals through intern processing
Your Experience
- B.S. or equivalent degree
- 5+ Years of experience
- Excellent written and verbal communication skills
- Detail oriented, accurate and organized
- Previous hands-on experience with CRM (Salesforce.com) and ERP (SAP) is preferred
- Exposure to CPQ is preferred but not required
- Understanding of the end to end sales process
All your information will be kept confidential according to EEO guidelines.