Palo Alto Sales Desk Specialist 

India, Karnataka, Bengaluru 

261882969

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Sits within the Sales Operations Organization to provide expert operational knowledge to Global Theater Sales Operations team members

• Review and rectify escalated customer satisfaction issues due to sales errors

• Interface closely with Sales, Legal, Finance, Operations, and Product Management teams to drive operational and process efficiencies

• Develop and document business requirements for new product launches, including quoting design, testing, and field training

• Create and maintain required documentation and proactively identify improvement opportunities through sales processes and policies

• Monitor and enforce CRM and CPQ data integrity in support of the overall sales process

• Provide sales communication and education on current processes and best practices

• Answer pre and post sales questions from partners and internal sales teams

• Research inquiries and assist internal and external customers

• Actively support continuous process improvements relevant to the sales activities/functions

• Support the end-of-quarter sales effort by assisting the order desk team and approvals through intern processing

Your Experience

• Bachelors Degree

• 7+ Years of relevant experience

• Excellent written and verbal communication skills

• Detail oriented, accurate and organized

• Previous hands-on experience with CRM (Salesforce.com) and ERP (SAP) is preferred

• Exposure to CPQ is preferred

• Understanding of the end to end sales ops process

All your information will be kept confidential according to EEO guidelines.