SAP SAP Intern - Operations Support Customer Evolution Team 

Switzerland, Zurich 

935646567

What you’ll do:

• Position Title : SAP Mexico Intern – Operations Support for Customer Evolution Team

• Location: Mexico City, Mexico

• Schedule: 30 HR/week

• Duration: 18 Month

In this role, you’ll:

The working student will assist with various operational tasks such as but not limited to:

• Support team on Customer Engagement activities related to Customer Evolution Program initiatives (accelerate-to-cloud, influence-to-retain, revitalize-to-recover)

• Perform processes related to the commercial life cycle of our customers, from renewals to terminations

• Interaction with other SAP Teams such as Account Team (Sales), Order-to-Invoice (Finance), Order-to-Cash, Legal, Partner Business Management

• Interact with customers to support on Customer Evolution initiatives (as Customer Evolution Kit) and commercial life cycle questions

• Use of internal systems such as CRM and ISP

• Prepare and present analysis related to customer specific topics, to general reports on customer profiling, in an on-demand basis

• Gain knowledge about SAP strategy, products, services

• Teamwork, collaboration, commitment to learning & helping

Who you are:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Currently Enrolled: Engineering, Business Administration, IT, Economy, International Relationship or Marketing

• Languages: English (Advanced)

• Expert of MS Office tools (Excel, Word, Power Point, access) is required

• Communicates and presents well, both verbal & written

• Committed to deliver activities under his/her responsibility

• Asks for help, works well with the team

• Organized

• Analytical

• Resilient

• Curious

• Flexible

​