JPMorgan Asset Wealth Management - Invest Servicing Associate 

Philippines, Quezon City 

935145787

Be part of our JP Morgan Wealth Management Team as an Invest Servicing Associate.

As a Invest Servicing Associate in Wealth Management Team, you will play a pivotal role in

Job responsibilities:

• Creating an outstanding employee experience and a winning culture
• Responsible for day-to-day employee activities
• Recruiting and onboarding new team members
• Strategic and tactical scheduling and floor management to meet service levels
• Speaking with clients and handling escalations
• Identifying areas for process improvement
• Problem resolution, research, and complaint resolution
• Effective supervision of Investment Servicing Specialists to comply with all internal policies and regulations
• Safeguarding our clients, employees and business through disciplined execution of controls
• Fostering and developing partnerships across the enterprise

Required qualifications, capabilities, and skills:

• Financial services or brokerage experience required
• Strong business and investment acumen
• Experience in a digital service center environment and online/mobile brokerage platform preferred
• Proven experience in a leadership capacity, ability to motivate at an individual and team level, experience overseeing other managers preferred
• Excellent communication skills
• Demonstrated ability to network
• Ability to balance producing strong results
• Ability to manage multiple priorities in a fast-paced environment
• Extremely organized and detail oriented, demonstrated knowledge of Windows, Microsoft Office software (Word, Excel, PowerPoint, Access, etc.)