The role will dual report to the APAC region CFO + VP Enterprise Ops and will be based in Singapore.
Responsibilities:
Directly manage all workplace teams across APAC who oversee all building operations, food & beverage, front of house, shipping & receiving, events support, employee moves, and Environmental Health & Safety (EHS).
Remain highly aligned with functional teams & leaders across space & occupancy, design & construction, real estate, and security to ensure we are constantly meeting the needs of the business and our stakeholders.
Build, lead & mentor your team as they work through challenges and promote an environment that encourages them to continuously excel & improve.
Drive a strategy across all aspects of the Workplace to create consistency across the region and leverage our scale for procuring goods & services.
Sourcing strategy for outsourced workplace services, including Janitorial, Logistics, F&B, and Maintenance - leverage the subject-matter expertise of our vendors and drive accountability.
As a member of the global Workplace leadership team, lead strategic initiatives to improve our global workplace excellence.
Financial management of workplace costs (including people costs) to ensure Netflix money is being spent wisely.
Collaborate & align with cross-functional partners such as Security, Talent, EHS, AV, Ntech Ops, Events, Security Operations, and Systems to ensure we are constantly providing a frictionless, safe & secure workplace and responding to incidents that will occur 24/7.
Develop and manage a strong communication strategy on all levels to ensure cohesive engagement across all sites.
Requirements:
Proven leadership experience and a crazy focus on excellence are a must.
Expertise in operations management, including the development of workplace standards and sourcing strategies.
Ability to think innovatively to create the best experience for our employees from a workplace services and operations perspective.
12+ years in a similar role, must include management of multiple corporate buildings and be inclusive of both facilities and leadership experience
Travel up to 25% as needed, including International. Regularly visiting all APAC locations will be critical for this role.