1-2 years experience in customer service or order verification type role
Excellent analytics and employ creative problem solving skills
Demonstration of sound decision-making and good judgment
Strong written and verbal communications
Customer focus with an eye for identifying outliers among data sets
Ability to maintain a positive attitude in high-stress/fast-paced work environment
Adept at working with ambiguity
Ability to work and make decisions independently
Phenomenal teammate with a passion for customer protection
Must be able to work a schedule from 7:00 am to 10:00pm within a 5-day work week, including holidays, with additional flexibility during high volume times of the year
Education & Experience
Bachelor’s degree preferred, or equivalent experience.