Amazon Support Engineer - month FTC Services 

Poland, Masovian Voivodeship, Warsaw 

930979721

THIS POSITION IS A 12 MONTH FIXED-TERM CONTRACT.Key job responsibilities
This role is a technical on-premise position supporting internal employees in Amazon offices. This position requires hands-on experience across various support and infrastructure technologies. This includes PC hardware, IT infrastructure (Wired and Wireless), software applications and operating system support experience.

- Holds an understanding of core network technologies (DHCP, DNS, VLAN, TCP/IP, OSI Model)
- Experience in Active Directory, Windows Server and Backup solutions
- Ability to write simple scripts in an administrative language
- Video conferencing setup and troubleshooting
- Ability to identify and proactively resolve or escalate issues
- Strong analytical skills with demonstrated problem solving ability
- Proven ability to operate in high pressure situations handling multiple competing priorities
- Willing to work in a fast paced global environment where travel might be required
- Ability to develop clear, concise documentation