NICE Senior Professional Services Engineer Actimize 

United States, Georgia, Atlanta 

929704698

As a, you will be responsible for designing, developing, and customizing software solutions, primarily using Actimize, SQL, and other technologies, to meet client requirements. They assess technical feasibility, configure systems, perform thorough testing, and resolve issues through root cause analysis and sound problem-solving. You will also contribute to code reviews, mentor junior engineers, and ensure accurate documentation and technical communication. Throughout, you will focus on efficiency, quality, and continuous improvement in both process and product.

How will you make an impact?

• Determines technical feasibility by evaluating requirements and analysis as well as proposed solutions
• Prepares and installs solutions by determining and designing system specifications, standards and programming
• Enhances existing solutions to match client requirements by configuring and customizing software using Actimize software, SQL and other technologies
• Tests and approves software solutions, configurations and customizations
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Utilizes software engineering tools such as configuration management systems, build processes, and debuggers in the software development process
• Collaborates and adds value through participation in peer code reviews, providing comments and suggestions
• Provides reliable solutions to a variety of problems using sound problem solving techniques
• Performs technical root cause analysis and outlines corrective action for given problems
• Serve as a mentor to less experienced software engineers
• Estimate level of effort, evaluate new options of similar technology, offer suggestions to improve processes, and provide comments on some design aspects
• Apply a sense of urgency, commitment and focus on the right priorities in developing technical solutions in a timely fashion
• Review product and/or application information including manuals and brochures for technical accuracy
• Documents and demonstrates solutions by developing documentation, diagrams, clear code and comments

Have you got what it takes?

• 5+ years’ experience with a software company or consulting role
• Prior Actimize solution experience is a MUST
• Databases: MS SQL and Oracle. Cassandra is a plus
• Knowledge of ETL tools is a plus
• Operating systems: Windows and Linux
• Web Technologies: HTML, XML, XSL, Javascript
• Web App servers: Tomcat or WebSphere
• Prior Actimize solution experience
• Integration experience using APIs, DB, files, queues is a big plus
• AWS and Container experience is a plus
• Tableau knowledge is a plus
• Java is a plus
• Financial industries experience is a plus
• Excellent communication and problem solving skills
• Excellent written and spoken English
• Pro-active and Team Oriented approach
• BS degree in Computer Science or related field
• Travel required 0 to 10%

Manager, Professional Services, Actimize
Individual Contributor