US Bank Relationship Manager German Category Sales 

Germany, Hesse, Frankfurt 

928560789

What is the purpose of this Role?

• Retain strategic customers in Germany

• Manage relationships with the customers in the Retail segment.

• Identify business opportunities, referral parners that can empower Elavon position in Germany.

• Coordinate business development programs and call schedules.

• Manage negotiations with customers, work on pricing offers within the target rate of return;

• Prepare proper documentation and close the transaction

• Compliance and conformance with company policy and regulatory requirements.

• Monitoring and analyzying relationship plan results and account activities.

• Develop solutions for problems identified across customers portfolio

• Review and recommend objectives and procedures; administer policies as they affect the operational/product area.

• Offer new products to the customers

• Create an exit barriers for the customers so Elavon business is secured effectively

• Represent Elavon during the meetings with customers, fairs, industry meetings

• Take part and manage projects in order to provide customers with top level of services

2. Competencies for your Role - how are you expected to behave?

• Ability to communicate with people in a professional and courteous manner in person, on the telephone and through written communication.

• Ability to answer complex calls in a professional, understanding manner.

• Ability to work in a fast paced learning environment.

• Ability to communicate with our customers effectively

• Ability to negotiate in an effective way and present Elavon products and services in a professional manner

• Ability to cooperate with other teams in a courteous manner and with ‘customer first’ approach

• Risk -

  Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy
  .

• Ethics and Trust -

  Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity

3. Technical Competencies for your Role - what are you expected to know?

• Fluent in using MS Office

4. Qualifications Required to perform your Role?

• Fluent German

• Fluent English

5. Control Function Disclosure

This role has been identified as a Controlled Function (“CF4) under the Central Bank of Ireland’s Fitness & Probity Regime. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the Fitness and Probity Standards. Applicants agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the Fitness and Probity Standards and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.

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