Citi Group Fraud Operations Senior Group Manager - C15 

United States, Florida, Jacksonville 

92733726

• Manages business planning initiatives for a large functional area
• Ensures that Ops organization is defining and implementing systems that are aligned with business strategy and goal
• Accountable for end results, budgeting, planning, policy formulation and significant contribution to future strategy of the group
• Performs cross family management duties
• Collaborates on medium to long-term planning for broad issues affecting the business
• Resolves issues referred by subordinate managers and staff
• Manages resource supply and demand; may include hiring, staffing and maintaining a diverse and effective workforce
• Serves as Internally recognized Ops subject matter expert that influences the way things are done
• Applies broad and comprehensive understanding in multiple functional areas as well as underlying business values
• Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions
• Establishes strategic plans for the function
• Demonstrates thorough knowledge of how own function integrates within the overall organization to contribute to achieving business goals
• Requires a good working knowledge of the industry
• Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations
• Draws on diverse range of internal and external sources
• Influences and negotiates with senior leaders (across functions); may communicate with external parties
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• 15+ years of experience, including 8-10+ years' managerial experience
• People management
• Problem solving, influencing, communication and analytical skills

• Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience

Anticipated Posting Close Date:

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