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Nvidia Senior Customer Technical Program Manager 
Taiwan, Taipei 
925753477

01.12.2024

What you'll be doing:

You will lead NVIDIA's Data Center Systems and Network platforms integration with external partners, from early design phases through production; collaborating with teams across company to plan and drive HW/SW objectives for the team. Additionally, assembling requirements, helping prioritization, scheduling, and planning for all phases of the product life cycle for the third-party customers. Develop and handle breakthroughs and schedules for the many moving parts that need to come together.

  • Translation of customer requirements into specific tasks and assignment of those tasks to relevant functional areas should come second nature to you.

  • Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role. Correctly represent the urgency of issues and raise them (internally and/or externally) as appropriate.

  • Clearly and thoughtfully communicate issue status to the customer and to internal senior executive teams.

  • Work closely with engineering, operations, quality, product management, and sales teams to resolve technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution.

  • Regularly communicate executive level program report status and key issues to management.

What we need to see:

  • BS/MS Engineering or Computer Science or equivalent experience

  • 8+ years in High-Tech industry with a focus on Technical Program Management, preferably supporting third-party OEMs/ODMs.

  • Proven deep customer savvy born of performing complex programs, especially with strategic customers with large datacenter deployments with Tier-1 OEMs.

  • Technical savvy, including server hardware development, network topologies, network interfaces and datacenterqualification/deployment.

  • Supreme leadership skills across broad and diverse functional teams.

  • Strong analytical and problem-solving skills to address complex technical challenges.

Ways to stand out from the crowd:

  • Solid experience in working with large OEMs/ODMs for system integration, development and deployment with ambitious timelines and/or constrained resources.

  • Comfortable defining and driving complex program with intimate understanding of dependencies, critical paths, key and critical landmarks, and results.

  • Consistent record of handling multiple OEMs/ODMS customers and programs across worldwide geographies and time zones.