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Apple MEA Base Management Executive United Arab Emirates, Dubai, Dubai 925361473
Yesterday
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You will have regional accountability for influencing and driving objectives through key relationships. In order to be successful, you will display an engaging and collaborative style, mentoring skills and extraordinary negotiation skills.You will play the critical role in creating the vision, framework and support strategy execution for Base Management programs in MEA, with the ability to quantify business impact and returns. Key Responsibilities:
- 7+ years experience in Customer Base management, CVM, CRM, personalisation roles, either leading the function in-company or being the practice expert at a leading consultancy
- You possess unquestionable gravitas and interpersonal skills coupled with ability to articulate an inspiring vision at CxO level
- You possess experience working with large installed base customers, and your experience from telecom or digital channels would be highly desired
- Experience measuring CVM / CRM / Personalised Engagement impact, planning and analyzing AB experiments
- Strong passion for data and predictive analytics to provide impactful insights and drive incremental revenue
- You are highly skilled at business modelling and data analytics, and are familiar with the systems and tools used across telecom , consumer and digital channels
- You are successful in applying well-structured approach to programs and goal setting
- Ability to communicate results of analyses in a clear and effective manner both externally to key channel partners and internally to leadership teams
- Proven experience succeeding in complex, matrix and cross-functional projects
- Excellent written, presentation and oral communication skills
- Strategic thinking, business acumen
- Willing to take action and enjoy working in a fast paced, dynamic environment
- You possess an understanding of the regulatory requirements for consumer communication in KSA and UAE
- Ideally Educated to a degree level in a quantitative or business discipline.
- MBA preferred.
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