Microsoft Cloud Solution Architect - & AI Apps 

Taiwan, Taoyuan City 

92402640

In theSmall MediumEnterprise & Channel (team, we are looking for people with a passion for delivering customer success. As ayou will enable SMC (Small, Medium, and Corporate) customers& Partnersto achieve theiroutcomes, based on their investments in Microsoft technology. Leveraging your leading technical team’s, you will drive the team to ensure customers get value from their Microsoft investments.

In this role you will adapt business models, plans, and solutions to insights. Act as the voice of the customeracross communities to add and prioritize. Leverages and champions an existing architecture approach to achieve agreed commitments to the customer/partner. Demonstrate and prove solutions capability and value. Apply broad technical knowledge acrossarchitecture solutions to meet requirements and resolveconstraints. Lead customer/partner projects that implement technical architecture., escalate, and work to resolve technical blockers and route non-technical issues for removal. Adaptand apply governance to minimize business and technical risks. Generatenew ideasfor changes and improvements. Develop and expand existing impactful relationships with stakeholders. Respectfully challenge customers/partners when going in the wrong direction and escalate appropriately.. Share ideas, insight, and strategic, technical input with internal teams using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participate in external architect community events and share learnings with the internal team. Lead architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer usage/Azure Consumed Revenue. The CSA drives delivery execution through preparedness, precision delivery, overall, and high customer satisfaction in a cost-efficient manner.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empowerand collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Bachelor’s degree in computer science, Engineering, Business, or related field AND8+ years technical leadership experience in relevant area of business OR equivalent experience.

• 8+ years of experience in object-oriented programming skills, cloud application architecture and microservices development for public clouds.

• + years of experience in capturing application requirements, design review meetings, development, designing and deploying software using automated processes and troubleshooting and resolving software defects over Pure Cloud and/or Hybrid environments.

• + years of experience working with Agile/Scrum, CI/CD or DevOps models involving multiple disciplines of coding, testing and deployment

• Experience in application developmentleveragingtheGitHubecosystem

• Solution Architecture (e.g., SOA, enterprise architecture).

• Solid Solution Design and Development skills

• Experience withModern.NET technologies (e.g.,.NET 8/9, ASP.NET Core,EFCore,andDapr).

• Native-level Japanese languageskill withhighest levelproficiencyis a MUST have skillfor this position

• ritten,Spoken English level with direct customer facing experience.

Technical Expertise:solutions.

The role requires knowledge and experience inthe following technologies/areas:

• Azure Kubernetes Service (AKS),Azure Container Apps,Containers and Orchestrators&Microservices

• Azure Functions

• Azure DevOps & Secure DevOps: Application Security Principles and Practices

• Azure App Service

• Azure API Management

• Azure Front Door

• Azure App Dev usingbroader range ofAzure PAASServices

• Azure Application Security

• Azure Application Insights

• Azure Redis cache

• Azure Cosmos DB & Azure SQL

• Azure Key Vault

• Azure Service Bus

• Azure EventHub

• Azure Traffic Manager

• Azure Front Door

• Azure Monitor

• Azure Application Insights

• , GitHub Actions, GitHub Advanced Security

• Developing Cross-Platform Web Apps with ASP.NET Core

• Rest APIs

• Building Cloud-native Applications using Microservices Architecture

• Experience in Azure AI on following topics is a plus

• AIFoundry,MLOps, Semantic.Kernel ,langchain,GraphRag, RAG, CLU, custom speechservice ,MCP, A2A ,customcopilot ,Agenticapplication ,Autogen,SQLRAG, cosmosoptimization ,Fabric, Datamodel ,Machine Learning, Agentic AI (Agent

Other technical areas we look for real worldability are:

• Azure Infrastructure Fundamentals (Compute, Storage, Migration, Security)

• Azure Networking

• , Defender for Cloud, Zero Trust Securityknowledge and experience.

• Strong troubleshooting skills and support experience

• Face-to-face customer engagement skills

• Technical Delivery and Customer facing presentation skills with a high degree of comfort with both large and small audiences.

• Must have the ability to take on internal initiatives to create services opportunities, and work in a fast-paced environment while balancing multiple demands, addressing shifting priorities, andmaintainingfocus.

• Troubleshooting knowledge & skills, Microsoft Certifications qualifications desirable

Additional qualification required:

• Analytical Problem Solving

• Building Customer/Partner Relationships

• Leadership

• Value Selling

Application developmentarchitecture discussions with senior customer executives, Architects, IT Management, and Developers to drive value to our customers and is open to travel to customer site as needed by business.

• Understanding Customer/Partner Technical Environment (Insights about Customer/Partner and Industry): Gather customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and map architecture and digital transformation solutions to customer/partner business outcomes. Adapt business models, plans, and solutions to insights.

• Understanding Customer/Partner Technical Environment (Internal Advocacy): Act as the voice of the customer (VOC)/partner by driving new feedback, gaps, blockers, insights, resources, etc. across communities to track, add, and prioritize, using established channels (e.g., UAT/TFT).

• Architecture Design and Deployment (Architecture Proposals): Receive and synthesize data about customer/partner business and technical requirements, address them with technical architecture(s),demonstrateand prove those solutions capability and business value through design collaboration sessions with the customer/partner.

• Architecture Design and Deployment (Requirements and Constraints): Apply broad technical knowledge acrossvariousarchitecture solutions to meet business and information technology (IT) requirements and resolveidentifiedtechnical constraints. Help to shape and enhance customers' requirements.

• Application Development,Architecture Design and Deployment (Resolving Blockers):Identify, escalate, and work to resolve technical blockers (e.g., changing configurations, sample coding) to accelerate architecture implementations androutesnon-technical issues for removal by theappropriate party.

• Trusted Advisor (Challenger Mindset): Respectfully challenge customers/partners when going in the wrong direction and escalate appropriately.

• Trusted Advisor (Competitor Insights/ Differentiated Value Proposition): Understand the competitor's architecture solutions andidentifyMicrosoft's strengths over competitive solutions to drive conversations with customers/partners and convince them of solution.

• Customer Usage: Lead architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value. Drive efforts to ensure that the customer's environment and applications are well-architected.

• Satisfaction andbecome trusted advisors to customers byleveragingsolution areaexpertiseto enable defined Customer Success Plan outcomes.