Functional Dept. Description:
The Stock Borrow Loan Department in Argentina consists of 8+ staff and comprise of Contract Compare, Billing and Resolutions processes. The primary responsibility of this position is to support the day to day operations for contract compare and billing, Stock and Cash Reconciliation processes.
Key Responsibilities would include:
- Accuracy in processing in line with Standard Operating Procedures with no errors.
- Identify & escalate all error/exceptions on identification.
- Respond to routine queries/complaints
- Be audit focused in all BAU activities.
- Comply with the firm's policies & SOPs.
- Navigate systems quickly and accurately
- Identify opportunities for process efficiency & implement in a controlled manner
- Exhibit effective communication with key stakeholders.
- Thorough knowledge of SOPs/related check points.
- Perform all work in accordance to department procedures and within productivity processing and quality standards.
- Exercise good judgment and degree of confidentiality.
- Communicate with supervisor on problematic transactions or exceptions.
Team members should have/demonstrate the following qualification/skills and attributes:
- Graduated.
- Good PC skills including Microsoft office products (Excel, Word, Power point, Access)
- Good oral and written communications skills.
- Must be able to work under pressure & deadline driven environment
- Able to grasp/learn concepts and procedures quickly
- Ability to work independently
- Problem solving skills
- Good time management skills
- Must be very detail oriented and analytical
- Analytical with ability to quickly assess situations and resolve complex issues