In this role, you will…
- Report to Senior Director of Clinical, APAC
- Establish and implement the Clinical strategy including (but not limited to): customer education, speaker development and management, clinical support, Align staff training and development
- Deliver operational objectives and work plans
- Establish and adhere to budgets, schedules, work plans, and performance requirements
- Oversee all aspects of clinical support of the team to provide quality service to the customers
- Guide the development of Clinical Education strategy and implementation plan in Korea based on different customer segments and needs to meet the business goals
- Develop KOL and speaker engagement strategy and to actively engage with the KOLs and speakers
- Oversee partnership of Clinical team with other functions to deliver on KPIs across Korea
- Implement training programs which are designed to improve Clinical knowledge of the internal stakeholders, such as Sales and Customer Support teams
- Lead and develop Korea clinical team
- Drive efficiency and effectiveness through all Clinical processes
- Ensure that all company and departmental procedures (clinical and general) are followed throughout the region
- Provide support to audit processes and quality management system as required
- Perform other duties as assigned.
In this role, you’ll need …
- To have Master’s degree preferred, with the degree(s) in dentistry or business will be an advantage
- To have the experience working in dental companies / medical devices companies will be an advantage
- To be a seasoned leader with a successful track record of at least 10 years commercial management experience
- To be experienced working in a global matrix organization and successful partnership in collaborating with cross functional teams
- To be experienced in providing thought taking business / customer insights and using them to drive thinking and decisions
- To be strategic and critical thinking to have the ability to challenge status quo and drive business impact
- To have strong implementation skills with excellent execution
- To have effective communication to be with counterparts including local and regional teams, and external agencies
- This role requires 50% regional travel andhybrid working model
