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Capital One Strategic Delivery Lead Director Project Management 
United States, Virginia, Arlington 
921044710

20.07.2024
Center 1 (19052), United States of America, McLean, Virginia Strategic Delivery Lead: Director, Project Management


Job Description:

The Business Cards & Payments (BC&P) Command Center is looking for a Director of Strategic Delivery who holds a high bar for well managed project management and pushes the team to employ creative problem solving to help our business stakeholders get to “yes”. The BC&P Command Center wants to tall to you if you have a bias towards action and are excited by the opportunity to take an existing project management function to the next level. Specifically, the Strategic Delivery team is focused on:

  • Leading and developing a team of project management professionals

  • Management of a delivery framework that executives effectively on cross functional business intent

  • Well managed delivery of division level initiatives (DLI) and enterprise wide initiatives (EWI)

  • Building a change management mindset across the Strategic Delivery team

  • Co-owner of BC&P strategic planning, prioritization, and OKR processes

Responsibilities of this role include but are not limited to:

  • Lead and develop a team that is delivering complex intent

  • Designing and producing metrics used to measure efficiency and effectiveness

  • Driving process improvements aligned with desired customer outcomes

  • Collaborating with partners to improve processes and to deliver better experiences

  • Leverage data and customer insights to identify opportunities to drive significant improvements to the customer experience and to drive efficiencies

  • Present findings and recommendations to senior leadership

  • Cross functional stakeholder leadership, engaging teams from across BC&P and the company to help drive results

  • Partnering cross-functionally with program customers to provide strategic and tactical thought-partnership to effectively drive delivery

  • Providing strategic direction to project teams, peers, and stakeholders to drive results, solve problems, and influence outcomes

  • Building relationships and collaborating with key stakeholders

Basic Qualifications:

  • Bachelor’s Degree or military experience

  • At least 5 years of Project Management or Chief of Staff experience

  • At least 3 years of People Leadership experience

  • At least 3 years of Financial Services industry experience

Preferred Qualifications:

  • 3+ years of Change Management experience

  • 3+ years of Corporate Management Consulting experience

  • Master's Degree or MBA Degree

  • Lean, Agile or Six Sigma certification

New York City (Hybrid On-Site): $202,400 - $231,000 for Director, Project ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.