Capital One Strategic Delivery Lead Director Project Management 

United States, Virginia, Arlington 

921044710

Center 1 (19052), United States of America, McLean, Virginia Strategic Delivery Lead: Director, Project Management

Job Description:

The Business Cards & Payments (BC&P) Command Center is looking for a Director of Strategic Delivery who holds a high bar for well managed project management and pushes the team to employ creative problem solving to help our business stakeholders get to “yes”. The BC&P Command Center wants to tall to you if you have a bias towards action and are excited by the opportunity to take an existing project management function to the next level. Specifically, the Strategic Delivery team is focused on:

• Leading and developing a team of project management professionals

• Management of a delivery framework that executives effectively on cross functional business intent

• Well managed delivery of division level initiatives (DLI) and enterprise wide initiatives (EWI)

• Building a change management mindset across the Strategic Delivery team

• Co-owner of BC&P strategic planning, prioritization, and OKR processes

Responsibilities of this role include but are not limited to:

• Lead and develop a team that is delivering complex intent

• Designing and producing metrics used to measure efficiency and effectiveness

• Driving process improvements aligned with desired customer outcomes

• Collaborating with partners to improve processes and to deliver better experiences

• Leverage data and customer insights to identify opportunities to drive significant improvements to the customer experience and to drive efficiencies

• Present findings and recommendations to senior leadership

• Cross functional stakeholder leadership, engaging teams from across BC&P and the company to help drive results

• Partnering cross-functionally with program customers to provide strategic and tactical thought-partnership to effectively drive delivery

• Providing strategic direction to project teams, peers, and stakeholders to drive results, solve problems, and influence outcomes

• Building relationships and collaborating with key stakeholders

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 years of Project Management or Chief of Staff experience

• At least 3 years of People Leadership experience

• At least 3 years of Financial Services industry experience

Preferred Qualifications:

• 3+ years of Change Management experience

• 3+ years of Corporate Management Consulting experience

• Master's Degree or MBA Degree

• Lean, Agile or Six Sigma certification

New York City (Hybrid On-Site): $202,400 - $231,000 for Director, Project ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.