Capital One Director Project Management - Associate Experience Lead 

United States, Virginia, Arlington 

416476006

Center 3 (19075), United States of America, McLean, Virginia Director, Project Management - Associate Experience Lead

The Role

The Enterprise Platform Technology (EPTech) organization’s Associate Experience (AX) team is looking for a passionate, creative, and strategic Associate Experience Lead to shape and lead experience and engagement efforts for our EPTech teams. In this role, you’ll empower and inspire associates throughout the organization through relevant engagement strategies, events, thoughtful communications, impactful hybrid connection, and purposeful recognition programs to empower a thriving tech organization.

Responsibilities

• Build and drive engagement and recognition strategy including developing and leading focused initiatives, formal programs, and identifying new ways to elevate the associate experience and engagement

• Oversight of organization-wide events and leader engagements with a personalized approach, and partnership with key stakeholders to ensure highest impact and engagement

• Lead and plan learning and developmental opportunities, understanding the areas of growth or additional opportunities that will elevate the various populations

• Understanding how and when to use associate insights when formulating plans and actions

• Designing, developing, and leading project plans in a complex dynamic environment, revising needs to meet changing requirements

• Ensuring projects are being delivered on time and on budget within a challenging environment while simultaneously managing risk

• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

• Build your own internal community by connecting with partners in other parts of the organization to uncover areas of opportunity for collaboration and innovation

The person will:

• Care deeply about the experience associates have and are passionate about creating thoughtful, engaging, and relevant experiences for them

• Have a passion for building diverse and inclusive communities where everyone belongs

• Be passionate about planning and coordinating virtual and in-person events creatively and authentically to celebrate our accomplishments, and reinforce our unique values and culture in a hybrid in environment

• Balance the art of empathy and care with meeting business needs

• Exhibit outstanding influencing skills to effectively drive project / program efforts

• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

• Excellent problem solving and influencing skills

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 7 years of project Management, process, or change management experience

• At least 7 years of experience with employee engagement and people strategy

• At least 7 years of experience in communications or supporting communications functions

• At least 3 years of people leadership experience

Preferred Qualifications:

• Bachelor’s Degree in Organizational Behavior, Industrial and Organizational (I/O) Psychology, or Human Resources

• 3+ years of experience managing multiple projects simultaneously

• 3+ years of experience with executive-level clients OR with HR communications

• 3+ years of experience working effectively with multiple constituents, including peers, executive management, senior management

• 2+ years of experience in an information technology environment or supporting Technology professionals

• PMP, Lean, Agile or Six Sigma certification

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.