Adidas ASST MANAGER MEMBERSHIP OPERATION 

Australia, New South Wales, Sydney 

920437410

This role is key to the successful implementation of theStrategy in the

Key Responsibilities

• MembershipStrategy, and in collaboration withOwn RetailandBrand counterparts,develop and execute strategies to recruit, retain, and engage members inoffline stores.
• Set and monitor key membershipKPI, regularly analyzing data to track progress and identify areas for improvementand subsequent actions.
• Plan and designmember exclusive promotion/eventsto enhance member experience, loyalty, and driveoffline membership business. Tailormechanismsbased on member segments andofflinepreferences.
• Collaborate withOwn Retailand regional retail teams. Facilitate effective two-way communication, ensuring alignment on membership strategies,membership performance,sharing best practices, and promptly resolving any issues that arise.
• Work closely with the adidasservice agencybriefing and monitoring them on all aspects of campaign management operations to ensure maximum results are achieved and high-quality standards are maintained.
• Ensure keep up to date with developments in the CRM market including data-driven marketing, social media, mobile and new channels, platforms, methods and tactics.

Key Relationships

• Brand Marketing
• Retail
• China Digital team
• China Tech team

Knowledge, Skills and Abilities

• Proven track record of membership operations in offline channel
• Demonstrable knowledge and use of CRMtools and technologies.
• Excellent communication and cross-functional collaboration abilities.
• Plan and prioritize daily working time effectively with the ability to work in a fast-paced environment
• Strong analytical skills, be solution driven and result oriented
• Strong project management skills

Requisite Education and Experience / Minimum Qualifications

• Bachelor's degree inmarketing,businessadministrationorrelated fields
• 3-5 years of relevant experience inmembership operationor loyalty program management, preferably in retailindustry
• Fluent written and spoken English language skills