The application window is expected to close on: 04/05/2025
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are
In this highly visible role as Hardware Failure Analysis Technical Lead, you will lead failure analysis effort on switches and routers. You will be responsible for performing in-depth root cause analysis, and determination of contributing factors and corrective actions for improvement of field product quality. You will perform fault reproduction, troubleshooting, system characterization, and root cause analysis of product issues, while ensuring efficient bug tracking and resolution. You will prepare comprehensive technical reports for customers and Cisco leadership detailing findings from product failure investigations.
•Bachelor’s degree in electrical engineering or computer engineering or related degree
•8 years of experience in hardware board circuit and system design, troubleshooting, and failure analysis
•Experience with design for high-speed signals with SerDes / serial transmission technologies
•Experience with electrical diagnostics and measurement equipment - oscilloscopes, digital multimeter, Logic Analyzers, Network Traffic generators (Ixia, Spirent), etc.
•Experience with CPUs/embedded CPUs, FPGAs/PLDs and good understanding of control interfaces such as PCIe, MDIO, SPI, I2C
•Experience with MS Excel and data collection
•Familiarity with Python, PERL or similar scripting and execution languages