Bank Of America CashPro Product Manager 

United States, North Carolina, Charlotte 

918907876

Job Description Details:

The CashPro Product Manager will own key GPS product strategies and capabilities – including (but not exclusive to) CashPro Payments product management. This product manager will drive product development across the platform and will engage with clients and internal partners, leveraging these inputs to drive a best-in-class client experience. In addition, this product manager will represent CashPro API in support of the three year international deepening strategy. Finally, there will be a laser focus on definition of a strategy for growth of CashPro API including expansion of the CashPro Network, volume projections, and overall commercialization.

Responsibilities:

Core functions and requirements for the CashPro API Product Manager role include:

• Work with partners globally to define and deliver CashPro API solutions, including negotiating and documenting scope and requirements

• Provide end to end Product Management to ensure digital Payment offerings meet client needs, differentiating Bank of America in the marketplace

• Develop solutions and functionality to remove adoption barriers and increase client utilization of digital tools

• Drive operational excellence, promoting and maximizing adoption of CashPro across Sales and clients alike

• Provide strong subject matter expertise in Payments and API channel capabilities

• Communicate and commercialize strategic CashPro API needs and tell the CashPro API story

• Lead technical and support teams to drive client experience and operational improvements

• Manage risk at all times including but not limited to product releases and production incident support

• Partner with other GPS product managers to create and commercialize integration and digitization

Required Qualifications:

Confident and Agile:Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge

• Minimum of 5 years' of product management or product development experience, preferably with a Payments or digital channels / digital integration background

• Work in a demanding, fast-paced global environment, with flexibility towards rapid change

• Motivated self-starter who can act independently and drive execution, follow through with tasks and commitments, and retain sensitivity to when group consensus is required

• Leverage cross-functional, globally disbursed, teams to prioritize, plan and execute, while retaining the agility to adapt to changing priorities

• Wade through details and complexity, yet return high-level simplicity for senior management, and ultimately recommend workable solutions

• Drive alignment via strong and efficient facilitation and presentation capability, synthesizing multiple inputs into a cohesive approach

• Think creatively to deliver business results both independently and as part of a team

• Intellectually curious, confident, and passionate in communication and work-ethic, energized by continuous improvement and challenging the status quo

• Excellent interpersonal, communication (written and verbal) and relationship-building skills across all levels of an organization

• Proficiency in standard office tools, data analytics tools a plus

Desired Qualifications:

• Treasury Management and digital solutions knowledge

• Technical background or understanding, at a minimum ability to “speak Tech”

• Global and emerging payments and digital banking trends knowledge

• Agile development process and project management systems knowledge

• Keen eye for market awareness and seeker of competitive intelligence

• Systems thinker with an appreciation for how to drive infrastructure improvements

• Perform data analysis and define key metrics to measure success

Undergraduate degree or equivalent work experience

Skills:

• Oral Communications

• Prioritization

• Product Management

• Product Marketing and Branding

• User Experience Design

• Presentation Skills

• Process Effectiveness

• Product Design and Development

• Strategic Thinking

• Digital Marketing

• Market Analysis

• Problem Solving

• Project Management

• Written Communications

1st shift (United States of America)