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Job Description:
As a CashPro Data Intelligence product manager, responsibilities will include ownership of the CashPro Forecasting product strategy and execution.
Supports the execution of eChannel marketing programs, channel strategies, initiatives, and research projects. Works as a member of the core project team on one or more eCommerce product development projects, leveraging subject matter expertise and technical acumen to design and/or implement systems. Additional responsibilities may include representing BAC within the industry, collaborating with industry peers, product P&L management, sales and client support, client VOC, vendor relations, and product compliance.
Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge
Responsibilities
Identify and create plans for product development, supporting the creation of sales training programs, and marketing materials to educate clients and internal teams on product capabilities
Deeply understand product functionality, marketplace trends, and the competitive landscape to provide awareness of trends to sales and marketing teams
Develop and/or influence product strategy to deliver comprehensive and cohesive solutions across the bank
Partner with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates
Strength with data and metrics to track key performance indicators including adoption goals and identify opportunities for future enhancements through reporting trends.
Collaborate with internal technology subject matter experts and researches product-related trends
Own the CashPro Forecasting strategy and drive development and execution efforts against the roadmap. Managing projects end-to-end through the product lifecycle, bringing new capabilities to market managing to timelines and budgets.
Design and develop business requirements based on a true understanding of client needs, working closely with clients and cross-functional partners to inform scope and solution design of new functionality
Metrics-minded, to build business cases for initiatives and establishing goals to define and measure success.
Work with Technology partners and vendors through the agile development methodology, required governance and compliance approvals, and early risk identification and mitigation of issues
Support weekend release activity as associated with product launches.
Partner with Commercialization team post-launch to spread awareness and excitement of new solutions and increase adoption and penetration
Go-to product contact and managing and overseeing client requests, issues/escalations, stakeholder questions.
Serve as an innovation champion and thought leader, identifying new opportunities for product enhancement as well as internal efficiencies and process improvements to help simplify and improve the client experience.
Required Qualifications
Minimum of 5+ years of product management experience
Conveys out‐of‐the box ideas and solutions, embraces change with a future‐forward mindset, and challenges the status quo
Work on cross-functional, global teams across multiple time zones and foster strong working relationships
Drives alignment via strong and efficient facilitation and presentation capability
Strong communicator with experience creating materials for education internally and externally across all levels within an organization.
Natural and comfortable with public speaking, both in virtual and in-person events
Synthesizes multiple inputs and feedback from stakeholders into a cohesive approach
Has high attention to detail and follow through with tasks and commitments
Perform data analysis and define key metrics to measure success.
Working with large complex data sets, including Microsoft Excel formulas and pivot tables and writing/reading SQL queries experience
Business and technical acumen
Education Requirements
Undergraduate degree or equivalent work experience
Desired Qualifications
Treasury Management/Cash Management Experience
Bank of America or similar financial institution experience
Data intelligence products experience in the financial services industry
Agile development methodology experience
Tableau and/or other BI tools knowledge
Skills
Oral Communications
Prioritization
Product Management
Product Marketing and Branding
User Experience Design
Presentation Skills
Process Effectiveness
Product Design and Development
Strategic Thinking
Digital Marketing
Market Analysis
Problem Solving
Project Management
Written Communications
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