Akamai Senior Technical Account Manager Beijing Compute - 

China 

918525036

You'll work with customers to address their needs in Cloud Computing. Assist them to implement Compute solutions coupled with CDN and Cloud Security as a complete package.

Partner with the best

As a Senior Technical Account Manager, you will maximize value, retention and growth throughout the customer life-cycle. You will help to build, innovate and evolve customers' cloud compute strategies. Delivering innovative outcomes for customers through efficient relationships, business acumen, and operational focus.

As a Senior Technical Account Manager, you will be responsible for:

• Being the strategist and technical advisor to architects and technology leaders of Akamai's premier customers
• Being the point of contact for the customer & leading account team to deliver customer success
• Partnering with Sales and pre-sales to make recommendations that expand adoption of Akamai's Compute products and services
• Maximizing customer satisfaction, retention, and growth based on the customer's needs and business requirements
• Responding to escalations when various issues arise and operational improvements to mitigate future risks
• Familiarizing yourself with customer environments, requirements, and milestones in order to help drive value

Do what you love

To be successful in this role you will:

• Have minimum of 8+ years of experience with cloud-based applications, implementation lead, and strategy; and a Bachelor's Degree in Computer Science or its equivalent
• Have relevant experience working with large enterprises in a customer-facing technical role with public cloud/cloud software company
• Possess professional or associate architect level certifications from AWS/GCP/Azure/Other cloud providers is mandatory
• Demonstrate hands-on in any of these domains: IaaS, Containers, Kubernetes, Auto-scaling, CI/CD with GitOps & pipeline customization
• Have the ability to travel across China; approximately 20-25% of the time
• Need to be proficient in English and Mandarin (written and spoken)

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

If no date is displayed, applications are being accepted on an ongoing basis until the job is filled.