Uber Head Sales Operations Grocery & Retail - US C 

United States, West Virginia 

916824185

What You’ll Do:

1. Build and lead the Retail Sales Operations function from the ground up, designing processes, systems, and team structure to support Uber’s retail expansion.
2. Develop and execute a regional sales operations strategy
3. Own sales forecasting, quota setting, segmentation, and book-of-business design , ensuring operational efficiency and data-driven decision-making.
4. Lead strategic planning and drive the rhythm of the business , including weekly, monthly, quarterly, and annual cadences .
5. Scale sales processes by defining and optimizing tools, reporting structures, and workflows.
6. Partner closely with sales leadership to drive performance insights , identify areas of improvement, and implement data-backed recommendations.
7. Manage and mentor a growing team, fostering a high-performance culture.
8. Collaborate cross-functionally with finance, HR, strategy & planning, and other stakeholders to streamline sales processes and align on business objectives.
9. Design and execute experiments to drive growth, increase efficiency, and improve overall sales effectiveness.

Basic Qualifications

• Minimum 7 years supporting a divisional Sales Strategy, Sales Planning, or GTM Operations function with 100 AMs or AEs
• 3+ years of direct people management experience
• Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy.
• Intermediate+ proficiency in Microsoft Excel, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce.

Preferred Qualifications

• 10+ years of experience in Sales Strategy, Sales Planning, or GTM Operations function with 100 AMs or AEs
• 2-3 years of experience as an Account Manager or an Account Executive in B2B environment
• Experience in a high-growth B2B company , ideally within retail, marketplaces, or e-commerce .
• Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
• Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all levels.
• MBA or higher degree in economics, math, business or similar discipline
• Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
• Ability to influence without direct authority and thrive in ambiguity .

For New York, NY-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year.

For Seattle, WA-based roles: The base salary range for this role is USD$167,000 per year - USD$186,000 per year.

For Sunnyvale, CA-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year.