Microsoft Datacenter Program Manager - Compliance 

Taiwan, Taoyuan City 

916314861

Required Qualifications:

• High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments

  • OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

:

• Experience in Critical Environment infrastructures (e.g., UPS (Uninterruptible Power Systems), Generator, AHU (Air Handling Unit)) or working in physical IT (Information Technology) infrastructures (e.g., Servers, Networking, Capacity, DC (Datacenter) Rack/Enclosures, structured cabling)
• Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.
• Applicable certifications: ASICS (Inventory Control), CompTIA (Computing Technology Industry Association), Microsoft Network Certifications, PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library), CDCP (Certified Data Centre Professional).
• Possess a record of accomplishment in operational excellence.
• Experience in managing Compliance in large-scale mission critical infrastructure environments.
• A skilled communicator and influencer who can confidently and effectively negotiate with key business leaders for positive outcomes.
• Possess technical expertise and the skill to communicate complex issues and requirements clearly and effectively.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until May 23, 2025.

As a successful Datacenter Program Manager - Compliance, your success will be measured by:

• Acting as the single point of contact for all datacenter metro level audit and compliance projects, initiatives, and ongoing operational activities including site safety drills and tabletop exercises.
• Learning and living the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success.
• Empowering a culture of safety and security in global datacenter operations by complying with CO+I’s safety programs and policies and completing compliance knowledge assessments.
• Developing positive working relationships with internal teams and external stakeholders.

As a successful Datacenter Program Manager - Compliance, your day-to-day work will include:

• Perform regular site inspections for audit readiness and compliance and lead corrective action plans on gaps and shortfalls identified through assessments.
• Implement strategies that aid overall compliance of the Data Center Metro, ensure the successful onboarding of new facilities, and continuously improve operational efficiencies linked to the compliance and audit program.
• Complete quarterly Enterprise Governance Risk and Compliance control including tools audit tasks, access review tasks, wireless scan tasks, Critical Environments and EH&S site assessments, ensuring all compliance standards are met.
• Liaise with procedural document owners to resolve gaps identified through assessments, audits, or other observations and ensure all historical and current auditable documentation (physical and digital) is maintained in accordance with Microsoft document retention policies.
• Manage and maintain all environmental, emergency, and business continuity plans/documents for the Datacenter Metro.
• Spend 25% of the time on the floor ensuring metro wise standards are maintained within all DCs and that we are compliant with cleanliness, stowage, 5S, in process work standards, life safety, and others.

Data Center Work Environment:

• Share best practices, assists others in learning role, process, procedures, and mentors others
• Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
• Realize the impact of change on others
• Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
• Embody our Microsoft One and