Job Description
We are looking for self-driven talents with strong project management and communication skills to join our global team. The main focus of Customer Engagement Application Engineer job duties are as following:
- Responsible for providing technical applications support for the development and implementation of KLA reticle and photomask inspection systems. Makes presentations on all aspects of products.
- Be responsible for acceptance test, customers training, recipe setup, project execution, alpha/beta testing and related pre-sales activities.
- Assists marketing and Account Sales in assessing potential application of company products to meet customer needs.
- Provides follow-up support in disseminating technical information on specific applications.
- Escalates field applications issue to product division and follow up for issue fix. Works on sophisticated problems where analysis of situations or data requires an in-depth evaluation of various factors.
- Working with customers and division to improve the benefit of reticle inspectors.
- Generate BKM, project summary report, customer's use cases summary and product value pitch information summary.
- Traveling to customer sites is required.
Minimum Qualifications
Master's Level Degree and 0 years related work experience