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WalkMe Customer Success Engineer United Kingdom, England, London 913935495
30.03.2025
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What you'll own
- Implement small scope, high impact WalkMe solutions to drive value for at risk or high opportunity customers.
- Provide technical support for WalkMe products, including configuration, troubleshooting, and best practices.
- Assist customers with the implementation and integration of WalkMe solutions.
- Develop and maintain strong relationships with customers, serving as their trusted advisor.
- Collaborate with internal teams, including sales, product, and support, to resolve customer issues and advocate for customer needs.
What You'll Need to Succeed
- Proven time management skills
- Exceptional knowledge and technical aptitude of WalkMe products.
- Expanded knowledge of deployment and integration capabilities is a plus.
- Ability o pivot tasks quickly.
- Ability to learn new functionality quickly.
- Ability to provide a consultative approach to enablement and development with a focus on VALUE.
- Excellent written and verbal communication skills.
- Experience with detailed scoping of requirements and time to complete.
- Customer impact measured via UFR Improvement
Team Lead Qualifications:
KPIs:
TO ALL RECRUITMENT AGENCIES:
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