JPMorgan Lead Software Engineer - Servicenow 

India, Karnataka, Bengaluru 

911700041

Job responsibilities

• Designs, codes, tests, and delivers software leveraging firm-wide frameworks and best practices for the ServiceNow platform.
• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Follow and enhance the scrum practices for continuous team processes improvement
• Collaborate with the Business Analysis team for producing estimates and agile delivery plans
• Lead and Mentor junior developers on their growth as professionals (technical and soft skills)

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands on experience in ServiceNow platform implementing workflows, flows, business rules and scripts, including client scripts, fix scripts and schedule jobs
• Experience working on IT Service Management applications like Incident, Problem and Change Management
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in coding in one or more languages
• Extensive knowledge of best practices developing in the ServiceNow platform including experience working on customizations, custom applications and integrations
• Excellent analytical, debugging and problem-solving skills with experience in implementing inbound and outbound API integrations (REST)

• Exposure to other modules like ITSM, HRSD, CSM, ITBM
• Exposure to cloud technologies
• Strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions
• Knowledge of ServiceNow performance assessment and best practices for improving performance