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Apple Learning Leader Retail Customer Care Japan, Yokohama 911526673
25.03.2025
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Minimum Qualifications
- 5+ years in the learning management, defining and executing training and coaching strategy
- Familiar with adult learning principles and instructional design techniques, design framework and learning evaluation, and coaching techniques and framework
- Experience with learning management systems, content management, and reporting structure
- Inspiring leadership skills with a record of building and maintaining high-achieving teams
- Ability to inspire and influence stakeholders on learning behaviors and principles in order to provide best in class learning experiences
- Strong data analytic skills with the ability to identify trends and reporting results
- Strict adherence to company policy on confidential materials
- Excellent verbal, written and interpersonal communication skills, both in English and Japanese
Preferred Qualifications
- Experience in developing team members through effective coaching, leadership skills, and professional knowledge
- Ability to work efficiently under deadlines with numerous projects on hand
- Ability to deal with ambiguity and perform with minimal oversight or direction
- Management and leadership experience is required
- Coaching/Training Qualification would be advantageous
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