Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
8 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design.
8 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
CCNP, CCIE, CKA, RHCE or equivalent certifications.
Experience implementing, administering, and troubleshooting network infrastructure devices.
Experience using techniques such as packet-capture/packet-analysis, load testing, and traffic-path analysis to troubleshoot network-latency, packet-loss and performance issues.
Experience with one or more of the following cloud solutions: Open source software communities, Cloud networking solutions, distributed-computing technology, Hybrid/Multi Cloud connectivity, etc.
Knowledge of fundamental web technologies: HTTP/HTTPS, etc.