Citi Group Issue Remediation Senior Data analyst - C11 

India, Tamil Nadu, Chennai 

909662975

Job responsibilities:

R&R team manages the analysis of the customer remediation issues across globe, currently in retail consumer bank. The critical areas are work is divided into:

• Remediation analysis : Execution of the comprehensive data remediation approach on Customer issues due to gaps observed in policies and governance, Self-identified, or through IA.
• Impact assessment : Identification of size of the customers and the dollar amount impacted due to these issues.
• Issue Management & Root cause analysis : Identifying the issues and reasons for the issues by leveraging analytical methods.
• Audit Support : Tracking implementation plans and providing data evidence, artifacts for audit completion

Tools and Platforms

• Proficient in SAS, SQL, RDBMS, Teradata, Unix
• Proficient in MS Excel, PowerPoint, and VBA
• Jira, Bitbucket
• Mainframes
• Exposure to Big data, Python

Domain Skills

• Good understanding of banking domain and consumer products (Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.)
• (Preferred)

Analytical Skills

• Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form

• Data analysis, Data profiling, Data Management skills
• MIS reporting and generate actionable Business Insights
• Coming up with automated Techniques to reduce redundancy, remove false positives and enhance optimization
• Identification of control gaps and providing recommendations as per data strategy
• (Preferred)
  - Risk & control Metrics & Audit Framework Exposure

Interpersonal Skills

• Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form
• Should have excellent communication and inter-personal skills
• Good process/project management skills
• Ability to work well across multiple functional areas
• Ability to thrive in a dynamic and fast-paced environment
• Identifying and implementation of new collaboration ideas
• Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.
• Proactive approach in solving problems and eye for details, identifying process gaps in solution implementation and suggest the alternatives

Other Info:

• Education Level : Master’s / Advanced Degree in Information Technology/ Computer Applications/ Engineering/ MBA from a premier institute
• Overall experience of 5-8 years with At least 2 years of experience in Banking Industry delivering data solutions
• Job Category : Decision Management
• Schedule : Full-time
• Shift : Regular Local Working Hours (aligned with NAM working hours)

Time Type:

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