Applied Materials Manager Process Support Engineer - EPI 

Taiwan, Hsinchu 

909556738

Key Responsibilities

• Drives the adoption of new technology at the customer site. Manages a team that works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new toolqualifications.
• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• Manage PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Oversees team that checks and approves operational quality of system equipment. Team instructs customers in the operation and maintenance of the system.
• Responsible for training and certification of PSEs into their areas of assigned responsibility
• Responsible for demand planning and financial forecast of activity

Qualifications

• Master’s degree in Chemistry, Physics, Materials Engineering, Electrical Engineering, Optoelectronics, or related field

• Minimum 10 years of experience in semiconductor process engineering or technical support, with a strong focus on EPI products and technologies

• Proven track record of working with TSMC as a key customer

• Demonstrated leadership and team management skills, with experience in driving cross-functional projects

• Fluent in English and Mandarin