Bachelor's degree in a technical field, or equivalent practical experience.
5 years of experience in program management.
5 years of experience in a technical quality role (e.g., reliability, failure analysis, field quality) for hardware products in consumer electronics, automotive, or medical device sectors.
Ability to travel 25% to manufacturing sites, supplier facilities, or service/repair locations worldwide for investigations and audits.
Preferred qualifications:
Master’s degree in Electrical Engineering, Mechanical Engineering, Industrial Engineering, Computer Science, or a related technical field, or equivalent practical experience.
Experience with statistical data analysis and problem-solving methodologies (e.g., 8D, Failure Modes and Effects Analysis (FMEA), Pareto analysis, Design of Experiments (DOE)).
Experience in root cause analysis and implementing corrective actions for hardware systems.
Excellent communication and presentation skills, with the ability to interact with all levels of the organization and external partners.