Cisco Solutions Engineer 

United States, North Carolina, Cary 

908083609

Your Identity as a GES Premier Area Cisco Solutions Engineer: the value you will provide to customers, partners, and Cisco colleagues.

1. Working with Cisco partners and colleagues (sales, CX, engineering), your technical knowledge allows you to position, demonstrate, and sell solutions that drive outcomes and customer value realization.
2. You identify your customers’ needs, demos/trials/PoVs, accelerate new opportunities and lead the solution lifecycle. You are passionate about customer success.
3. You are passionate about the impact of technology on business, and you drive thought leadership through customer/partner events, internal/external training, blogs, and active sales engagement.

Technology:

1. You stay sharp on the technologies across the portfolio. You understand market trends and Cisco solutions: customer benefits, partner ecosystem, competitive differentiators, and long-term vision. You map Cisco solutions into the customers’ environments to help them solve their business outcomes. You maximize value with cross-architecture messaging and selling.
2. You position Cisco’s platforms, solutions, offers, and platform strategy to drive adoption. You integrate software and subscriptions into messaging and practice to drive recurring revenue. you understand Cisco’s primary platforms: Networking Cloud, Security Cloud, Collaboration, FSO, and Power of the Platform.

Selling:

1. You understand market context/needs and you challenge your customers to embrace new technologies to digitize their business and outpace competition. You foster trusted relationships with both technical and business decision-makers. You explore the “art of the possible” and position cross-architecture solutions through demos, technical updates, x-arch designs, and strategic multi-year joint planning. You share best practices, portfolio changes, proven customer use cases, roadmaps, and ROI Analyses that can solve customer problems.
2. You understand your role in the Cisco E2E Selling Method. You focus on customer intimacy by building strategic relationships. you understand your customers’ decision-making processes. you understand your customer’s business needs and address them through a holistic lifecycle approach to ensure customer value realization.

Leadership:

1. You educate customers, partners, and account teams on Cisco solutions, and how we differentiate. You apply your knowledge to get positive results for your customers. you collaborate across technology domains/BEs to drive cross-architectural solutions. You author blogs, case studies, and best practices as appropriate/relevant. you articulate complex solutions to both technical and non-technical audiences.
2. You support demand generation and enablement campaigns. When able and as relevant: You actively contribute to internal and external events; You have the opportunity to be visible on social media; you mentor, and sponsor partners, customers, and colleagues; you work with BEs on top-of-mind product roadmap direction to ensure we are a market leader.

Teams:

• You engage your extended teams to support your customers and solve complex needs. You help your colleagues succeed with best practices. My performance is partly based on empowerment. You leave your ego at the door.
• . You engage Partner SEs, Cisco partners, Customer Success, and service sellers as early as possible in deals. You hand off relevant information to adoption and onboarding teams.
• . You leverage the tools and resources available to me and stay engaged only if it helps grow customer trust/intimacy (“post-sales as pre-sales”)
• You leverage EoS, EoL, ATR, and other telemetry to initiate and drive renewal discussions.
• You know how to leverage Cisco’s competitive resources and ensure that You never lose alone!

Tools:

• You know your tools and use them to accelerate sales. Examples: SFDC, CCW, Ask Licensing, Solution Builder, Click2Expert, dCloud, and other domain-specific tools.
• You translate business needs into powerful Demos. You utilize dCloud, DevNet, and GVE to provide powerful use-case-driven demos/workshops.
• You help your leaders measure our success, giving visibility over activities and initiatives, e.g. SFDC, weekly check-ins, QBRs, MEDDPICC, and Sales Console.
• You understand the enablement tools and platforms that are available to me to learn and use in your role: Mindtickle, Cisco U., and Degreed

Your Skills and Career Development.

• and keep your skills and certifications up to date.
• and articulate the value of Cisco’s portfolio of products and solutions.
• You know how to demonstrate the value of technology to your peers/teams.
• Emotional Intelligence, Storytelling, Consultative Selling Skills, Communication, Leadership & Influence, Business Acumen, and Empathy.
• , including mentoring and sponsoring your peers.

Preferred Qualifications.

• 5+ years-related pre-sales experience is highly desirable.
• Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis.
• BS/BA (EE/CS) or equivalent.
• Cisco Certifications CCNP, CCDP, or CCIE are highly desirable.

We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

Message to applicants applying to work in the U.S. and/or Canada:

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.