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Elastic RevOps Program Manager Education 
United States 
403773947

Yesterday

What You Will Be Doing

  • Drive central initiatives and optimize processes:
  • Data and Analytics: Collect and maintain accurate data ’s On-Demand training, Instructor-Led Training, and Credentials to support the strategic roadmap. Analyze usage and trends, and assess the impact and effectiveness of our Training to inform continuous improvement.
  • Cross-Team Coordination: Primary liaison and facilitator across multiple departments/functions (Marketing, Partners, Sales Field, IT, Finance, Revenue). Primary liaison between the Training Curriculum Team and the Training Delivery Team to ensure seamless integration of curriculum strategy and content into instructor-led training. Inclusive of daily communications and support for the Training helpdesk team.
  • Support credentialing program: Own the e2e lifecycle of Elastic credentials. Establish and document processes and policies for credential design and delivery. Facilitate system support to launch. Help ensure we optimize the credential program (maintain recency).
  • Stakeholder Communication: Work closely with internal teams and maintain clear and consistent communication with all partners, providing regular updates on project status, challenges, and successes.

What You Bring

  • Educational Background: Bachelor’s degree
  • Experience: Minimum of 4 years of experience in program management and 2-3 years of experience in an Education organization
  • Knowledge of current trends and challenges in the Education technology landscape
  • Solutions-focused style possessing the ability to quickly change directions given new information or shifting priorities
  • Highly organized, analytical, data-driven, and experienced at crafting business plans and policies to support program decisions
  • Leadership Skills: Proven ability to manage multiple stakeholders in cross-functional teams and manage multiple projects simultaneously.
  • Excellent communication, engagement, and cross-functional partnership skills. Must be comfortable communicating with all levels of leadership in both written and verbal situations.
  • Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
  • Technical Proficiency: Experience using BigQuery. Familiarity with educational technologies and platforms is required. Familiarity with Salesforce, Certinia, Tableau, or similar reporting tools is a plus
  • Ability to thrive in a fast-paced and ambiguous environment

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

The typical starting salary range for this role is:

$106,900—$169,100 USD

$128,200—$202,700 USD