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Microsoft Operations Manager 
Taiwan, Taoyuan City 
907510509

15.05.2025

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I ITOM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Required Qualifications:

  • High School Qualification or equivalent AND6+years experienceof mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
    • ORequivalent experience.
  • 1+ year(s)of people management experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND12+years experiencein Critical Environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
    • ORHigh School Qualification or equivalent AND 14+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU),
    • OR working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
  • 3+ year(s) of people management experience.
  • 3+ year(s) experience managing physical operations in an IT and/or Critical Environment infrastructure.
  • 2+ year(s) experience leading and motivating a diverse, technical workforce.
  • Enterprise-level Experience in managing large-scale and complex projects/programs.
  • Working knowledge of audit and compliance requirements in a large global enterprise
  • Problem-solving skills, analytical capabilities, data analysis, and attention to detail
  • Verbal and written communication and organization skills
  • Must be able to multi-task and project manage many tasks simultaneously.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until May 22nd, 2025.


Responsibilities
  • Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
  • Leading and managing a team of high-performing individual contributors and their ongoing talent development
  • Managing and overseeing datacenter site services, logistics, and deployment
  • Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels.
  • Analyzing production operations and initiate corrective actions to ensure operational stability.
  • Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion.
  • Learn, live, and coach the One Microsoft culture and values.? Lead through change by bringing clarity, generating energy, and delivering success.

Embody our and .