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West Pharma Machining Supervisor 
United States, Pennsylvania 
906794896

05.04.2024

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

In this role, you will coordinate/assign work and provide operational support in your area of responsibility for the construction &/or repair of molds, dies, &/or ancillary equipment. Oversee the set-up, tooling, programming, & operation of CNC &/or manual milling, turning, & grinding machines that facilitate mold & die component manufacture/assembly. Schedule projects into suitable machines. Ensure inspection methodologies are appropriate, repeatable, & capable of maintaining specifications within tolerances. Assist in documenting new & existing procedures throughout the facility. Investigate, recommend & apply appropriate technology enhancements.

Essential Duties and Responsibilities:

  • Coordinate and assign work throughout the machine shop, including tooling construction, machine repairs/calibrations/maintenance in collaboration with the production planner and site manager.
  • Provide operational support for team members and equipment.
  • Conduct performance management and related activities of those employees within your area of responsibility in coordination with site manager.
  • Ensure that all appropriate Quality Assurance procedures are followed.
  • Troubleshoot & remediate problems with existing production tooling at this facility &/or outlying plants.
  • Devise machining/assembly processes for tooling projects that minimize cycle time & maximize quality.
  • Investigate, recommend, & apply current technology to implement & optimize process improvements.
  • Develop & document new process procedures (in current SOI format) in collaboration with manufacturing engineer and area SME’s. Assist in providing training for affected employees on the safe & effective use of those procedures.
  • Assess, improve, & document existing processes (in current SOI format).
  • Develop specific objectives and manage work assignments with guidance to achieve personal objectives in conformance with overall business goals.
  • Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
  • Challenge processes, remain open to ideas and changes to continuously improve, seek better alternatives, and drive change.
  • Lead Continuous Improvement teams & ensure timely completion of projects.
  • Provide quality feedback to appropriate team members to support Continuous Improvement.
  • Help & instruct fellow employees as needed & assist in the orientation & training of new employees.
  • Accept responsibility for the quality of the work produced in the machine shop.
  • Coordinate equipment maintenance per vendor/West maintenance schedule.
  • Document drawing changes (ECNs), inspection results, etc. as needed per West & cGMP requirements in collaboration with QA manager and manufacturing engineer.
  • Collaborate with the global tooling team (TLCM, Design, Bodmin and German tool shops) on tooling and manufacturing issues.
  • Collaborate with production plant stakeholders on repairs and tooling related issues.
  • Observe all plant safety rules, regulations and HSE policies.
  • Maintain compliance with all HSE policies and procedures for all team members.
  • Keep equipment & working areas in a clean & orderly condition.
  • Perform other duties as required.

Basic Qualifications:

  • High school diploma with 10-15 years related manufacturing (precision machining) experience; Associate’s degree with 5-10 years related manufacturing experience (or equivalent education / training / experience); or Bachelor's degree 3-5 years manufacturing experience.
  • 3-5 years supervisory or leadership experience in a machine shop environment.
  • Must have effective problem solving and interpersonal skills, both written and verbal.
  • Must be able to manage resources effectively & efficiently.
  • Ability to work through problems and develop appropriate, successful solutions.
  • Able to exercise independent judgment with limited instruction and guidance.

Preferred Knowledge, Skills and Abilities:

  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute to Lean Sigma programs and activities.
  • Able to always comply with the company’s safety policy.
  • Able to always comply with the company’s quality policy.

Travel Requirements:

  • Must be able to travel up to 5 % of the time.

Physical & Mental Requirements:

  • Frequent standing, twisting, bending, reaching, pushing, pulling, and walking. Must be able to work with items weighing up to forty (40) pounds.
  • Must be able to multi-task, work under time constraints, problem solve, and prioritize with constant interruptions.
  • Must have cognitive ability to plan, execute to goal, supervise, and coordinate the work of a team in area of responsibility.
  • Must also be able to maintain confidentiality and resolve conflicts.
  • Ability to make independent and sound judgments with guidance from management as needed.
  • Read and interpret data, information, and documents.
  • Analyze and solve problems.
  • Observe and interpret situations.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.