EY Regional Mobility Consultant - Oceania 

Malaysia, Kuala Lumpur 

906422925

Your key responsibilities

The position will work with business leaders and assignees at all levels, to plan, coordinate, and manage end-to-end international mobility assignments into and out of the region which includes Australia, New Zealand, PNG and Fiji. You will guide and provide relevant advice to your business stakeholders and assignees to ensure consistent exceptional assignee experiences with intentional outcomes.

Your key responsibilities will be to:

• Act as the primary Mobility point of contact for one or more Service Lines in the Region and manage all phases of in-bound and out-bound assignments, including high complexity and VIP assignments
• Act as a trusted advisor to your Stakeholder group within your Service Lines, applying an understanding of business needs to develop solutions
• Work closely with Stakeholders to understand the business case of newly initiated assignments, and apply the global mobility policy framework to map and determine the appropriate assignment category and relocation package which aligns to the needs of the business as well as the assignee
• Collaborate with operational stakeholders such as Talent and Finance to ensure they are equipped to successfully support Mobility
• Partner with home/host Mobility Consultants in the development of the appropriate assignment package, and work closely with them to manage all phases of the assignments
• Instruct the offshore support team on all activities as per scope of service, and review and monitor output
• Apply knowledge of Tax and Immigration regulations relevant to the countries within the region to support the business in managing risk and to ensure effective assignment planning
• Monitor vendor services to ensure consistent and exceptional service delivery, manage exceptions and issues for resolution and provide feedback to continually improve operations
• Escalate issues with the appropriate network
• Ensure assignee is fully briefed and informed at all stages of the process to ensure understanding of the critical milestones, legislation, and documentation to be completed
• Action and manage all major on-assignment events for assignees, including salary review, payroll cut-off dates and annual allowance reviews
• Maintain frequent communication with assignees to ensure their assignment is progressing as planned and assist in resolving any issues

Due to the global nature of the role, willingness to work flexible hours will be required, with the expectation the successful individual is available during Oceania stakeholder office hours as well.

Skills and attributes for success

You will have the ability to understand a matrixed organization and communicate effectively to connect our people with each other to drive things forward. You will have knowledge and experience in international mobility at a large multinational firm. You are comfortable handling multi-layered issues and have the ability to navigate complex organizational structures effectively, even in times of ambiguity. You are someone with strong organizational skills, who is proficient at prioritizing and managing multiple, time-sensitive initiatives simultaneously.

To qualify for the role, you must have

• Strong knowledge and experience of international mobility, policies, processes, and systems
• General knowledge of HR principles – recruitment and selection, career management, performance reviews, termination, remuneration, induction/ on-boarding, employee relations etc.
• Strong understanding of relevant Tax and Immigration, especially related to the countries within the Oceania region
• Strong understanding of payroll requirements to draft accurate instructions for the amendment of compensation packages and payments relating to the assignment terms
• Ability to build and maintain strong relationships with key stakeholders to gain trust and confidence as an advisor
• Demonstrate a strong customer service mindset. A desire to deliver exceptional service to internal business stakeholders and assignees
  

Ideally, you’ll also have

• Strong communications skills with the ability to communicate effectively with individuals at all levels including colleagues within other regions, stakeholders, as well as external vendors
• Able to work effectively in a fast paced, agile, and demanding environment
• Ability to work in a virtual teaming and complex stakeholder matrix environment
• Ability to use a Global Mobility Technology tool as well as other relevant HR systems and knowledge tools
• Experience and good level of skill in using Microsoft Office applications such as Word, Excel and PowerPoint
• An appropriate level of business acumen
• Strong attention to detail
  

What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.