Customer Support Representative - Italian Speaker jobs at Uber in United States, West Virginia
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United States
West Virginia
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87 jobs found
16.05.2024
U
Uber Customer Support Representative - Hungarian speaker United States, West Virginia
Deliver high-quality service across multiple support platforms (email, chat, phone). Be a passionate advocate for users while answering any questions that come your way. Show empathy to frustrated users while...
Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone. Ensure low to medium-complexity customer issues are resolved using procedures. Ensure high customer satisfaction and demonstrate...
Fluent in German. Good knowledge of English (written and spoken). Currently living in Lisbon or willing to move. Availability to work in rotating shifts from Monday to Sunday (crucial). Outstanding...
Fluent in German. Good knowledge of English (written and spoken). Currently living in Lisbon or willing to move. Availability to work in rotating shifts from Monday to Sunday (essential). High...
Ability to work weekends, holidays, and outside a standard 8 to 5 shift. Customer empathy – You have a deep understanding of the user experience and the ability to resolve...
Resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets. Investigate case details to resolve root cause of issues....
Solving difficult problems: Seek to understand the complexity of customer issues to proactively tackle these contacts effectively and efficiently. Educating our customers for future: Play a meaningful role in proactively...
Deliver high-quality service across multiple support platforms (email, chat, phone). Be a passionate advocate for users while answering any questions that come your way. Show empathy to frustrated users while...
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