Uber Customer Support Representative - U4B French Speaker 

United States, West Virginia 

598879633

• Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone
• Ensure low to medium-complexity customer issues are resolved using procedures
• Ensure high customer satisfaction and demonstrate empathy while solving customer concerns
• May perform root cause analysis and present findings
• Work on a line of business that has low ambiguity, is stable, with well-documented procedures

Comfortable operating in multiple modalities

French proficiency is required

Fluent in English

B2B experience is nice to have

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .