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Citi Group Senior Vice President - ICM Credit Product Strategy – Mumbai 
Malaysia, Penang, George Town 
906031713

01.04.2025

Job Title:Product Strategy & Plan Group Manager

Location:Mumbai, Maharashtra, India

Full-Time, Permanent

Key Responsibilities:

  • Accountability for effective Issue Resolution & Risk Mitigation by providing design and testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
  • Foster a consultative / advisory approach that challenges legacy policies, processes and promotes efficiency
  • Identification of governance mechanisms / controls to prevent recurrence of issues
  • Partnership and continuous engagement with applicable regional and industry stakeholders in ICM, Corporate Bank, Commercial Bank, Wealth and Risk for effective Issue resolution and Risk Mitigation
  • Identification of opportunities to reduce anomalies and establish guidelines / best practices to drive operational consistency across Business Units. Improve client experience by simplifying the implied support burdens currently borne by clients and coverage staff.
  • Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs.
  • Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
  • Ensure timely completion of projects within the CPSO book of work
  • Place additional focus on talent management by increasing completion rates of individual development plans and adoption of consistent succession planning processes across ICM
  • Attract, develop and retain top quality staff including as regards active engagement with regional recruiting efforts to ensure a robust pipeline of talent
  • Actively participate in Learning, Development and Training opportunities including instructor led courses
  • Improve VoE Engagement, Belonging (DEI), and Leadership scores
  • Travel (less than 10%)

Knowledge/Experience:

  • Demonstrate financial services experience, including 12-15 years in Banking or FI Industry
  • Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
  • Credit Officer (CO) or demonstrating the skills aligned with that designation
  • Impeccable and thorough knowledge of Credit risk systems
  • Ability to synthetize complex information into clear, compelling presentations and well-structured analytical workbooks.
  • Outstanding awareness and adherence to the control environment

Skills/Competencies:

  • Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units.
  • Recognized as a skillful manager with a track record of building high performing teams.
  • Proven culture carrier. Powerful interpersonal skills, with the ability to build relationships and exert influence with and without direct authority.
  • Solid organizational skills with ability and willingness to work under pressure and manage time and priorities effectively with little to no supervision
  • Highly effective written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
  • Advanced Microsoft Office (Word, Excel, and PowerPoint) skills

Qualifications:

  • BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject
Institutional Trading


Time Type:

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