Citi Group Vice President - C13 ICM Credit Product Strategy – Mumbai 

Malaysia, Penang, George Town 

343637196

Location:Mumbai, Maharashtra, India

Full-Time, Permanent

Key Responsibilities:

• Accountability for effective Issue Resolution & Risk Mitigation by providing design and testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
• Support Portfolio Manager in Identification of opportunities to reduce anomalies and establish guidelines / best practices to drive operational consistency across Business Units. Improve Client experience by simplifying the implied support burdens currently borne by clients and coverage staff
• Identification of governance mechanisms / controls to prevent recurrence of issues
• Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs
• Ensure timely completion of projects within the CPSO book of work.
• Support Portfolio Manager in Partnership and Continuous engagement with applicable regional and industry stakeholders in ICM, CB, CCB, Wealth and Risk for effective Issue resolution and Risk Mitigation
• Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
• Ensure ongoing and timely feedback and coaching of and AVP, Associates and Senior Analysts to sustain a strong credit culture and an unwavering commitment to excellence in analysis and execution
• Actively participate in Learning, Development and Training opportunities including instructor led courses
• Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores
• Travel (less than 10%)

Knowledge/Experience:

• Demonstratable financial services experience, including 9-12 years in Banking or FI Industry
• Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
• Credit Officer (CO) or demonstrating the skills aligned with that designation
• Excellent and thorough knowledge of Credit risk systems
• Ability to synthetize complex information into clear, compelling presentations and well-structured analytical workbooks.
• High awareness and adherence to the control environment

Skills/Competencies:

• Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units
• Proven culture carrier. Highly effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
• Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
• Strong written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills

Qualifications:

• BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject

Time Type:

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