ATT Sr Specialist App/Prod Support 

India, Tamil Nadu, Chennai 

904225764

• Develop automation for mission critical applications using scripts, programs

• Provide customer impact analysis and troubleshoot complex issues using domain knowledge of AT&T Sales & Ordering flows, applications, and downstream interfaces

• Support APIs in K8s environment

• Contribute to design and implementation of new system layers utilizing principles of high-complexity compute environments.

• Provide on-call support for Production customer facing issues

• Work with developers, environment teams to identify necessary resources and remove constraints to increase application availability.

• 16 x 7 Second level trouble shooting of incidents for mission critical high-performance applications

• Overall Experience: -7+ experience performing Production Support for Mission Critical, high-performance applications
• 4+ years of experience using Docker, Kubernetes and Cloud environments preferably Azure
• Strong experience in Unix, Networking and troubleshooting knowledge, Docker, Kubernetes and Cloud environments
• Experience in Java, Python, Shell Scripts

4+ years of experience with J2EE applications and an application server like Tomcat, WebSphere or JBoss

• Experience with caching frameworks like Redis
• Knowledge of Java, ReactJS, Spring & Spring Boot framework, microservices & RESTful API architecture

• Excellent analytical skills and willingness to quickly learn in ever changing landscape of digital systems

• Solid understanding and experience in Application Performance Monitoring tools like Dynatrace, AppDynamics, Introscope, etc.

• Experience with visualization tools like Kibana and Grafana (EFK stack experience preferred)
• Experience with Site Reliability Engineering preferred
• Experience with web-based applications, http, https, SSL/TLS

• Excellent written and verbal English communication skills to work in a Global team

Secondary / Desired skills:

• Experience in Relational & NoSQL databases like Oracle & Cassandra.

• Understanding of security principles

• Knowledge on event based technologies like Kafka

• Agile, Lean Agile and/or Scaled Agile methodologies
• Familiarity with version control systems (Git, Bitbucket) and modern version control for use in continuous deployments

Experience working in a large scale technically diverse organization
• Knowledge about automated CI and CD pipelines using technologies such as Azure DevOps Server, Jenkins, Maven, Ansible, Chef, SonarQube, Puppet, etc

Willing to work in Shift Duties, Willingness to learn is very important as AT&T offers excellent environment to learn Digital Transformation skills such as cloud, Big data, AI, Full stack etc.
Education Qualification:Bachelor’s/ Master’s degree in computer science or related field
Certifications (if any specific): Any Certification related to Primary / Mandatory Skills
• Kubernetes Certified Engineer or equivalent certification
• Azure / AWS certification

Time Type:

Hyderabad, Andhra Pradesh, India08/27/2024